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Home Drivers

Morpho Installation in CSC AUA Portal

Unable to detect biometric error while trying to capture biometric in csc aua portal Solved

admin by admin
December 31, 2021
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Unable to Detect Biometric
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Hello Users, I am Your Host Shivam Shakya a CSC VLE . This post is all About Solved Error (Unable to Patch Biometric)

Some Important Tips Before Start : 

  • Check you device Like , (Cable, Senser, Usb Port )
  • USB Port Sahi Hona Chahiye
  • Cable kati nhi honi chaiye agar kati hai to kaam karni chahiye

Important Download Links :

  • Chrome Browser : Click here

Chrome Browser is best for use biometric device must be latest version

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How to Create bootable USB drive

  • Morpho Drivers :  Click here

Download HTTPS/HTTP Version because  Both version works fine but depends on your second portal like ayushman bharat works only on https , or digipay (http)

Lets Start Installation :

 

Requirement : 

  1. Registered Biometric verify from here
  2. Enter you Serial no and click here

RD Service check

3. Windows 7 / 8.1 / 10 (Windows 10 is Recommended)

4. Date Time updated (Time Zone India)

Hardware Level (Morpho is communicating to PC) –

  • Connect Device to PC on any USB 2.0 Port
  • Verify Device in Device Manager (Must be detected Some where)

Note : If Device is not communicating to PC Must  Check USB ports or Device Cable

Software Level –

  • Uninstall OLD Drivers if you alraidy Installed
  • Download Latest Drivers from Given Link : Click here
  • Extract Drivers
  • Install RD service Before Installation Restart PC Once

 

Now It Will Works fine

If you Still Have any Problem Please make a post on Community Page

 

 

 

Tags: Aua PostalCSC
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